Terms and Conditions EZ88 — Complete Platform Usage Guide

1General Terms

The EZ88 platform operates under a valid international online gambling license and is subject to the regulations of the jurisdiction in which the platform is registered. ez88 services are designed to provide safe and responsible online gaming entertainment to adult users.

These Terms and Conditions constitute a legally binding agreement between the user ("You" or "Member") and the EZ88 platform operator ("We" or "Platform"). By accessing, registering, or using ez88 services in any form, you acknowledge that:

• You are at least 18 years of age or meet the legal gambling age requirement in your jurisdiction.
• You are acting on your own behalf and not for the benefit of any third party.
• You do not reside in a region that explicitly prohibits online gambling.
• All funds you use do not originate from illegal activities.
• You understand that gambling carries financial risk and you play with full awareness of this.

2Registration & Account

To use ez88 services, you are required to create an account with accurate and verifiable information. The registration process requires basic details such as your full legal name, active email address, phone number, and date of birth.

One Account Per User

Each individual is only permitted to hold one active account on ez88. Owning more than one account (including accounts registered under a different name or details) is a violation and may result in all related accounts being blocked without a balance refund.

Account Security

You are fully responsible for the security of your account and the confidentiality of your password. EZ88 will never ask for your password through any channel. If you suspect unauthorized access, contact the ez88 support team via live chat immediately. EZ88 is not liable for losses arising from a user's failure to maintain account security.

Account Closure

You may request account closure at any time through customer support. Any remaining balance will be processed for withdrawal once all active obligations (including any incomplete bonus rollovers) have been fulfilled.

3Identity Verification (KYC)

As a regulated platform, EZ88 applies Know Your Customer (KYC) procedures to verify each member's identity. This process helps protect players from account misuse and ensures compliance with anti-money laundering regulations.

Documents required for KYC verification include:

• Photo or scan of a valid national ID or driver's license
• Selfie photo holding your identity document
• Proof of ownership of the payment method (for withdrawals above a certain limit)

EZ88 stores all KYC documents securely using industry-standard encryption. This data will not be shared with third parties unless required by a competent legal authority.

4Deposit & Withdrawal

Deposit Terms

Deposits to your ez88 account can be made via local bank transfer, e-wallet (OVO, GoPay, DANA, ShopeePay), and QRIS. All deposits are processed automatically and the balance is credited immediately once payment confirmation is received by the ez88 system.

• The minimum deposit amount is Rp 10,000 or as specified by the applicable terms of the selected payment method.
• EZ88 does not charge administration fees for deposits. However, payment service providers may charge their own fees.
• Funds credited to your ez88 account cannot be returned to the original source except through the official withdrawal process.

Withdrawal Terms

Withdrawals are processed after KYC verification is complete. EZ88 is committed to processing withdrawal requests in under five minutes for fully verified accounts.

• Withdrawals can only be made to a bank account or digital wallet registered under the same name as the ez88 account.
• If there is an active bonus with an unfulfilled rollover, partial withdrawal of your balance may be restricted.
• EZ88 reserves the right to conduct additional checks for large withdrawals as part of its security procedures.
• Submitted withdrawal requests cannot be cancelled unless they have not yet been processed by the system.

5Bonuses & Promotions

EZ88 offers a wide range of bonuses and promotions designed to add value for members. Each promotion has specific terms and conditions that must be met before a bonus can be withdrawn.

Rollover (Turnover) Terms

All promotional bonuses have rollover (turnover) requirements that must be met. The rollover is the total bet amount that must be wagered before the bonus balance can be converted into withdrawable funds.

• Rollover is calculated based on net bet value, not just the deposit or bonus amount alone.
• Cancelled bets, bets with very low odds, or bets placed on excluded games do not count toward rollover completion.
• Rollover progress can be monitored in real-time on the account page.

Bonus Abuse Policy

EZ88 reserves the right to decline, withhold, or revoke bonuses if abuse of the promotions system is detected, including but not limited to: creating multiple accounts to claim bonuses repeatedly, coordinating with other players to manipulate rollover requirements, or using betting methods artificially designed to fulfill rollover with minimal risk.

6Game Rules

All games available on the ez88 platform are run using a Random Number Generator (RNG) system that has been audited and certified by trusted independent bodies. This ensures that every game outcome is purely random and cannot be manipulated by anyone.

• Game results confirmed by the system are final and cannot be disputed unless there is documented evidence of a technical error.
• In the event of a technical disruption during a game, ez88 will settle bets based on the last data saved on the server.
• Players are responsible for ensuring a stable internet connection before starting a game session. ez88 is not liable for losses caused by a connection drop on the user's end.
• Confirmed bets cannot be cancelled or changed after the game has started.

Game Result Disputes

If you believe there is an error in a game result, you may submit a claim through the ez88 support team within 72 hours of the game concluding. EZ88 will investigate using server logs and provide a response within 5 business days.

7Prohibitions & Sanctions

The following actions are strictly prohibited on the ez88 platform:

• Registering more than one account under your own or another person's name
• Using robot software, bots, or other automation tools to play
• Manipulating the payment system or using fraudulent payment methods
• Colluding with other players to win matches unfairly
• Exploiting technical loopholes or platform bugs for financial gain
• Registering an account with false information or another person's identity
• Money laundering through deposit and withdrawal activity
• Threatening, insulting, or harassing staff or other members

EZ88 reserves the right to impose sanctions including warnings, account restrictions, temporary suspension, or permanent closure depending on the severity of the violation. Balances in accounts blocked due to serious violations may be confiscated in accordance with applicable policy and law.

8Privacy & Data

EZ88 is committed to protecting the privacy and security of every member's personal data. Information you provide upon registration and during use of the service is collected, stored, and processed in accordance with the applicable Privacy Policy.

In summary, the data we collect is used to: verify identity, process financial transactions, prevent fraud, improve service quality, and meet legal obligations. Data is not sold to third parties for commercial purposes.

For more information on how we manage your data, visit the Privacy Policy page.

9Limitation of Liability

The ez88 platform is provided "as is" with best efforts to ensure service availability and reliability. However, EZ88 cannot guarantee the service will always be free from disruptions or technical errors.

EZ88 is not liable for:

• Financial losses arising from gambling activity on the platform
• Service disruptions due to system maintenance, cyberattacks, or conditions beyond the platform's control
• Losses resulting from the user's failure to maintain account security
• Indirect, incidental, or consequential losses of any kind
• Processing delays caused by the bank or payment service provider

The maximum liability of ez88 to any user, under any circumstances, shall not exceed the active balance in the user's account at the time the incident occurs.

10Closing Provisions

These Terms and Conditions are effective from the date stated and will remain in effect until amended or revoked by ez88. EZ88 reserves the right to update this document at any time with or without prior notice for minor changes. For material changes, notification will be sent via the registered email or a platform notification.

This document is governed by and interpreted in accordance with the laws applicable in the jurisdiction where ez88 operates. Any disputes that cannot be resolved through customer support channels will be referred to recognized arbitration.

If any part of these Terms and Conditions is found to be invalid or unenforceable, that part shall be treated as severable and shall not affect the validity of the remaining provisions.